1. Easy Integration
The WebTec Services complaint management solution is highly flexible and can be easily integrated with your system. Irrespective of your industry requirements, our solution automates and centralizes your complaints intake process; this enables you to be more efficient and provide timely complaint resolution.
2. Brief Complaint Ticket System
The software has a very simple approach; once the complaint has been generated by the customer, it is sent to the relevant authorities and the authorities can choose to respond and mark its priority. As opposed to conventional methods, the complaint management system reduces the time it takes to resolve complaints.
3. Complaint Management Mobile App
In the modern era, smartphones are essential. This is one of many reasons why clients prefer software and solutions which have a supported mobile application. WebTec Services provides a state-of-the-art mobile application for its complaint management system.
4. Category Wise Complaint Resolution:
To resolve the complaints, you have to start somewhere. The operations manager has the authority to determine the gravity of the situation and assign a tag to each complaint. Depending on the tag, the query will be forwarded to the specific departments. The complaints are divided into various categories, which include: waste collection, washing, and sprinkling demand, container-related complaint, non-subjective, and so on.
" What People Think About Us"
Very Impressive!! I am very satisfied by the
Vehicle tracking and Bin management
system they are providing. WebTec Services combat
all the solid waste management monitoring
issues in the best possible way.
WebTec Services has always been consistently good in quality and performance. They provide Attendance Management, Vehicle Management, Bin Management & Account Management System. WebTec Services is a combination of reliability & Perfection.
Highly qualified staff and team. I like their team work and their analytical approach. Wish to see them prosper more.
Their work is very professional and technical. We would be appointing them for further projects also.
A Software Maestro!! WebTec Services handles all the software issues very efficiently. Their management capabilities are outstanding.
WebTec Services is handling our web issues, their web development team is outstanding. Looking forward for further projects.
WebTec Services is a name of devotion and hard work. Their app development work is beyond awesome. Would love to hire them for more app development work.
I must say WebTec Services is an emerging name in the industry of software. Their web & app development staff is very dedicated.